Ask Us Anything
SUSTAINABILITY
We are trying to do our part.
Paper Goods
All our paper goods are printed with 100% vegetable-based ink on 10% to 30% Post Consumer Waste (PCW) recycled paper, with the balance responsibly forested. All paper stock is certified in at least one (and sometimes all three!) of the following: Forest Stewardship Council, Programme for the Endorsement of Forest Certification, and Sustainable Forestry Initiative. Our printer uses a full color press that produces 15 times less waste than a standard full color press, reducing their paper usage by 40% per year. They plant a tree with every order as well!
Leggings
Our leggings are made with solvent-free sublimation inks and EcoPolyester®. This high performance technical fabric is manufactured using 70% less water and 70% less energy than other polyester textiles, reducing the environmental footprint of our product.
Enamel Pins
Our enamel pin manufacturer partners with nonprofit organizations to plant ten trees for each order placed, helping to employ people, decrease deforestation, and provide habitat for wildlife.
PHOTOGRAPHY
All lifestyle photography by Rio Chantel @riochantel.
WILL YOU BE RELEASING OTHER PRODUCTS FEATURING YOUR ART?
Yes! Please check back and sign up for our email newsletter so you don’t miss any new product releases. Have ideas for what you’d like to see next from Mad Honey? We’d love to hear from you, so be sure to reach out to us through our contact form.
DO YOU OFFER CUSTOMIZED PIECES?
Certainly. If you have an idea for a customized original painting or item you’d like to share, please reach out to Wendy Pabich.
CAN I MAKE CHANGES TO MY ORDER AFTER I’VE PLACED IT?
Once an order is submitted through our website, it’s not always possible to make changes. You can always contact us to request a change to your order, and we will see if we can catch it before it ships.
SHIPPING
We offer FREE shipping on all US orders over $99 and international orders over $199.
We are a small business and produce our leggings in small batches. Please note that it may take between 5-10 business days after the day you place your order for your leggings to ship from our manufacturer. We appreciate your patience.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping your original purchase will be deducted from your refund.
Depending on where you live, the length of time for your exchanged product to reach you may vary.
If you are shipping an item over $75, you might consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
RETURN POLICY
We like happy customers. If you are not fully satisfied with your order, we'll accept returns or exchanges within 30 days from the date of your purchase. Items must be returned in new, unused condition, include the original packaging, and be accompanied by a receipt or proof of purchase. We cannot offer free return shipping.
Please contact us and send your item to: 6900 Kestrel Drive, Suite 13, Missoula, MT 59808. Please do not send your purchase back to the manufacturer.
Gift cards are non-returnable. Promotion items may be final sales.
REFUNDS
Once your return is received and inspected, we'll send you an email confirming receipt of your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, please check your bank account, and then contact your credit card company. It may take some time before your refund is officially posted. Finally, contact your bank; there is often some processing time before a refund is posted. If you’ve done all of this and still haven't received your refund, please contact us and we’ll try to help.
NEED MORE HELP?
Ask us anything. Send us some love. We'll try to help! Drop us a line here, email us at hello@madhoneystudio.com, or call (208) 788-6097.
